Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Rental Remittance
  3. Building Services
    1. Deliveries, Freight Elevator, and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Light Bulb Replacement
    5. Maintenance Requests
    6. Security
    7. Signage and Directory
    8. Storage
    9. Telecom Providers
  4. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event, and Pandemic
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety System
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter in Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  5. Policies and Procedures
    1. Air Quality
    2. Animals
    3. Bell or Buzzer System
    4. Bicycles and Motorized Vehicles in the Building
    5. Building Directory
    6. Care of Tenant Space and Building
    7. Change to Building Name and Address
    8. Corridor Doors Kept Closed
    9. Electrical and Gas Connections
    10. Electrical Capacity
    11. Electronic Waste Recycling
    12. General Building Rules and Regulations
    13. Installation of Heavy Articles
    14. Keys and Locks
    15. Landlord Approval of Contractors
    16. Landlord's Reservation of Rights
    17. Lost or Stolen Items
    18. Merchandise Sales, Lodging, Cooking, Vending Machines, Sale of Alcohol
    19. Movement of Large Items In/Out of Building
    20. Obstructions
    21. Parking and Traffic Regulations
    22. Plumbing Fixtures and Appliances
    23. Quiet Enjoyment
    24. Recycling
    25. Security and Life Safety
    26. Sharing Telecom
    27. Signs, Awnings and Advertising
    28. Smoking
    29. Soliciting and Peddling
    30. Special Work and Service Requests
    31. Telephone Service
    32. Tenant and Visitor Access
    33. Window Coverings
  6. Insurance Requirements
  7. Moving Procedures
  8. Tenant Alterations and Construction

Light Bulb Replacement

All building lights will be replaced in tenant suites or can be ordered, at tenant’s expense, and kept in stock to be replaced as necessary.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.